I now had 4 digits of the bank account, 4 digits of a mobile phone number, two physical addresses (work and home), and a notification that the bank account was overdrawn. The emails kept coming, I was gathering further small pieces of information about this person. What? Are you kidding? Did they actually just suggest that I resolve this by blocking emails? Now I am really in some alternate reality. In the meantime, we recommend that you block emails your Gmail account.
CONFIRM MY EMAIL PAYPAL UPDATE
We hope that the customer logs in to their account to update the email address as soon as possible. I’m sorry that we have been unable to accommodate your request to have your email address removed from the PayPal account in question. I received a response from PayPal's "Office of Executive Escalations". I am writing you in hopes of resolving this issue for future users of PayPal and that I will not have my email attached to someone else’s account for an unknown amount of time. I explained my situation and pointed out that I was getting little bits of information about this mystery person from emails that PayPal was sending to me, like the name of their bank, what type of mobile phone they had, the last two digits of their bank account. I started with Shawn Farrell, Senior Operations Manager. After more back and forth, I hung up and decided to contact some PayPal executives. I asked what happens next, and was told that hopefully this person would get the message and correct it. I was then informed they had left a message. I was put on hold while they attempted to call this person. I asked "Do you really allow people to create accounts without verifying emails? This is a security issue" I was told that yes, an account login could be created with an unverified email. The customer service rep insisted they could not make any changes to the account unless it was my account.
I explained again that it was not my account but someone had used my email. I was asked to provide my bank account number and other information about the account. Now is where the Alice in Wonderland feeling started. I called customer support and informed them that someone else was using my email. But then more emails arrived, "You sent a payment", "Thanks for confirming your bank account". Since I had not opened a PayPal account, I figured I could safely ignore this notification and simply not confirm the email. Welcome to PayPal Confirm your email address to get started with PayPal The time of day you call can significantly affect both the wait time, and which call center (domestic or off-shore) you reach.I discovered that Paypal allows people to open accounts without verifying the email address that the person provided. Once you do it you will be connected with a live customer service representative (typical waiting time is about 1 hour 20 minutes – 1 hour 50 minutes). Then enter 2 and say “speak to the a representative”.
CONFIRM MY EMAIL PAYPAL HOW TO
How to talk to a Live Person in PayPal Customer Service To call when you can't log in: "Call us as a Guest" Have you called support yet? If not consider it! PayPal Customer Service 88 M-F (5:00 AM – 10:00 PM PT) Sat-Sun (6:00 AM – 8:00 PM PT) PayPal has a support number, and does provide reasonably good support. Remember:Īlways mention what country you are in! Different countries have different rules. This is necessary to limit both spam and scams. Usually only Imgur and similar links will be approved. No non-PayPal/Imgur links without prior approval. Do not post SPAM or SCAM posts! Immediate ban for any of these! NOTICE: There is no PayPal protection for Friends and Family transactions! Friends and Family is for gifts only, and never for buying or selling items. Anyone who posts such messages will be permanently banned from /r/PayPal.
Warning:ĭo NOT solicit donations, gifts or exchanges here! Immediate ban for doing so.ĭo NOT reply to any private messages offering 'help.' These messages are from scammers and please don't get scammed by them. ABSOLUTELY NO POSTS MENTIONING RUSSIA! ALL SUCH POSTS WILL BE REMOVED WITHOUT REGARD TO THEIR CONTENT! Our FAQ! Please read it.
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